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Assistant Hotel Manager

  • Supervise sections in Front Office, such as reception, cashier, telephone and reservations

  • Monitor the front desk staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.

  • Ensure that guests are attended to with promptness, courtesy, and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in and checking out of guests.

  • Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

  • Responsible for training of all reception staff 

  • Supervise and manage housekeepers, ensuring rooms are up to standard

  • Planning and scheduling of duty rosters

  • Required to manage and ensure 

Front Desk Executive


Job Summary:
If you have friendly customer service quality, and able to perform frontdesk duties ; you are the one we are searching for!

Job Requirements:
- Good in MS Excel
- Good communication skill
- At least one year experience in service industry. If you do not have experience but you are eager to try,  we are open for consideration and training will provided.
- Shift routine work, requires to work in weekend and PH

You duty include 
- Handle check-in and check-out for hotel guests.
-handle guests enquiry and customer service 
- taking charge of all room reservation enquiry email.
- Must be fluent in speaking and written English.
- 5.5 days week
- May be required to travel to overseas branch.

Good salary package for the right candidate.
Great career enhancement.