1.No refund will be offered for cancellations, no-shows, early departures or for whatever reasons. Changes or amendments to the reservation will be termed as
cancellations and no refund will be offered for any deposits or payments made.
2.Management will not be responsible for any expenses, reimbursement or refund of any payment made if the guest is deported or refused entry by Immigration Authorities for whatever reasons, including improper travel documents, quarantine, custom regulations.
3.Deposit amount stated above is required before check-in. This deposit shall be refundable at the end of the term after deductions for damages caused by the guest, if any.
4.Occupants must immediately report any discrepancies and/or damage spotted to the reception within 2 hours upon check-in. Otherwise, the Management shall deem all items accounted for and are in good and clean condition.
5.For monthly stay, to be eligible for the same monthly rate, the following month's payment must be made before the current month's stay period is up. Extension of stay is subjected to availability and approval on pro-rated rates.
6.All prices are subject to availability and can be withdrawn or varied without notice.
7.No wastage of electricity or water. Deposit will be forfeited if the guest is caught wasting (e.g., Turning on the Aircon 24 hours daily or when nobody is in the room, leaving the water tap running). No charging of personal or commercial electrical appliances without Management’s approval.
8.No smoking in the chalet. Cigarette butts, ashes, and cigarette smell detected inside the unit will be taken as the occupants had smoked inside. Cleaning fee of up to $250 may apply. The Management reserves the right to refer the matter to NEA for enforcement action.
9.For the safety of all guests, no indoor open flame cooking is allowed. Preparation of food inside the chalet unit by any type of cooking equipment is strictly prohibited. The Management reserves the right to report any errant offenders to the Singapore Civil Defence Force.
10.The in-room electric kettle is for boiling water only. Do not boil or cook other liquids or food in it.
11.Use only your allotted space, avoid using the patio or BBQ pits belonging to other units. If you prefer to use other BBQ space please check the availability and book with our counter by paying SGD40.00 per pit per night.
12.No loud noise allowed after 10.30 pm. No heavy loud musical equipments/instruments like Speakers, Drums, Symbels so on, not allowed at any time.
13.No lifeguard on duty. Swim at your own risk and all children should remain supervised at all times.
14.No usage of swimming pools before 8am and after 8pm.
15.STRICTLY NO visitors allowed.
16.No complimentary parking provided.
17. STRICTLY NO pets allowed.
18.Cleaning fee of $10 is chargeable for every towel, bedsheet, pillow case, blanket, and mattress protector that is stained. Cleaning fee for stained mattress is $80. Items are not for sale.
19.$30 is chargeable to replace each lost key.
20.Management reserves the right to give 2-week(s) notice for early termination or compensate in lieu.
21.Other general terms and conditions apply as stated on our website.
22.The premises / room shall not be occupied by anyone else other than the guest(s)
named the above. Subletting is strictly not allowed.
23.The management reserves the right to evict any persons who create a disturbance, nuisance or deliberately breaks any of the above listed rules. No refund of fees will be made in the event of such circumstance.
24.We, CherryLoft reserves the right to release all rooms if full payment has not been received within the stipulated period, without any prior notice to any parties. All reservations are required to give full payment to be treated as a confirmed.
25.In the case of any disputes, The Management reserves the right of final decision.