The CherryLoft – Terms and Conditions

1.No refund will be offered for cancellations, no-shows, early departures or for whatever reasons. Changes or amendments to the reservation will be termed as

cancellations and no refund will be offered for any deposits or payments made. 

2.Management will not be responsible for any expenses, reimbursement or refund of any payment made if the guest is deported or refused entry by Immigration Authorities for whatever reasons, including improper travel documents, quarantine, custom regulations.

3.Deposit amount stated above is required before check-in. This deposit shall be refundable at the end of the term after deductions for damages caused by the guest, if any.

4.Occupants must immediately report any discrepancies and/or damage spotted to the reception within 2 hours upon check-in. Otherwise, the Management shall deem all items accounted for and are in good and clean condition.

5.For monthly stay, to be eligible for the same monthly rate, the following month's payment must be made before the current month's stay period is up. Extension of stay is subjected to availability and approval on pro-rated rates.

6.All prices are subject to availability and can be withdrawn or varied without notice.

7.No wastage of electricity or water. Deposit will be forfeited if the guest is caught wasting (e.g., Turning on the Aircon 24 hours daily or when nobody is in the room, leaving the water tap running). No charging of personal or commercial electrical appliances without Management’s approval.

8.No smoking in the chalet. Cigarette butts, ashes, and cigarette smell detected inside the unit will be taken as the occupants had smoked inside. Cleaning fee of up to $250 may apply. The Management reserves the right to refer the matter to NEA for enforcement action.

9.For the safety of all guests, no indoor open flame cooking is allowed. Preparation of food inside the chalet unit by any type of cooking equipment is strictly prohibited. The Management reserves the right to report any errant offenders to the Singapore Civil Defence Force. 

10.The in-room electric kettle is for boiling water only. Do not boil or cook other liquids or food in it.

11.Use only your allotted space, avoid using the patio or BBQ pits belonging to other units. If you prefer to use other BBQ space please check the availability and  book with our counter by paying SGD40.00 per pit per night.

12.No loud noise allowed after 10.30 pm. No heavy loud musical equipments/instruments like Speakers, Drums, Symbels so on, not allowed at any time.

13.No lifeguard on duty. Swim at your own risk and all children should remain supervised at all times.

14.No usage of swimming pools before 8am and after 8pm.

15.STRICTLY NO visitors allowed.                                                                                  


16.No complimentary parking  provided.                                                                        


17. STRICTLY NO pets allowed.

18.Cleaning fee of $10 is chargeable for every towel, bedsheet, pillow case, blanket, and mattress protector that is stained. Cleaning fee for stained mattress is $80. Items are not for sale.

19.$30 is chargeable to replace each lost key.

20.Management reserves the right to give 2-week(s) notice for early termination or compensate in lieu.

21.Other general terms and conditions apply as stated on our website.

22.The premises / room shall not be occupied by anyone else other than the guest(s)

named the above. Subletting is strictly not allowed.

23.The management reserves the right to evict any persons who create a disturbance, nuisance or deliberately breaks any of the above listed rules. No refund of fees will be made in the event of such circumstance.

24.We, CherryLoft reserves the right to release all rooms if full payment has not been received within the stipulated period, without any prior notice to any parties. All reservations are required to give full payment to be treated as a confirmed.


25.In the case of any disputes, The Management reserves the right of final decision.

Our standard check-in time is strictly from 1500Hrs and check- out time

is before 1200Hrs. Early check-in from 0800Hrs or late check-out up to 1800Hrs

is subject to room availability with a surcharge of up to

S$80.00. Otherwise full rates apply.



VIP Package: For a fee of S$10.00 per night, guests get to

enjoy free 24/7 Wi-Fi daily, coffee/tea,

bottled drinking water, cup noodles, mixed nuts and cookies.


Ultimate VIP Package: For a fee of S$20.00 per night, we will

include, on top of the VIP package - Welcoming fresh fruits platter,

quality toiletries, daily newspaper, mini fridge, Cup noodles and a

free selection from our luxury quality pillow menu.



Only amendments affecting less than 10% of the total number Of

rooms booked will be entertained. All amendment requests are

reviewed on a case-by-case basis. Any amendments must be

made known to CherryLoft at least 14 days in advance strictly.


The management shall reserve all rights to reject requests,

and/or demand compensation for amendments made by travel

agencies and their representatives.




No refunds will be entertained in the event of no show or in the

case of early check-out.


In an event which is due to fortuitous, force majeure or an act of

God, resulting in cancellation or problems with the booking, both

parties will make an agreement to re-schedule the booking. If

this is not possible due to availability constraints, both parties will

must come to a consensus, bearing in mind that no party is at



CherryLoft shall reserve the right to transfer any guest to other

accommodations of similar standard if the initial room suffers

from any technical, safety or maintenance issue.



Payment details will be provided upon enquiry. All payments must be made by cash, cheque, direct deposit or bank transfer into our company account.

Payments made by VISA/MasterCard is acceptable; that it is subjected to an additional 3% administrative and service charge.



A refundable check-in deposit of S$100.00 is required from guest

upon check-in. For Group bookings (and any other extensions),

the travel agent agrees that they are liable to pay for any

loss/damage (including but not limited to appliances, furniture,

keys, fittings, fixtures, smoking damages, accommodation,

laundry, room service, unsettled charges by the guest/s, and any

additional charges). CherryLoft assumes no responsibility to

compensate for any loss, theft or damage of on,

or brought into the room/premise or in the immediate vicinity of

any of the CherryLoft areas including the car park and luggage

storage facilities. All guests are responsible for their own safety

and should not leave their valuables unattended. CherryLoft

reserves its right to deny any check-in or to vacate any unwanted

guest/s, no refunds will be entertained.



CherryLoft is NOT a star-rated hotel, but our standards are

comparably higher than many other 3-star hotels. It is important

for your oversea counterpart(s) travel agent to convey this

information to the guests before arrival to avoid any unnecessary

disappointment or expectation.


Our building is equipped with 24-hour CCTV surveillance system

for our guests' safety and security. All visitors/guests must be

registered duly with a valid identity entering their rooms.


For your safety and comfort, smoking is strictly prohibited within

the premises by law and no cooking is allowed inside the room.

Designated smoking areas are conveniently located at the lobby

area. Guests are to abide by the house rules upon check-in.

Smoking and cooking in the are subject to a special cleaning

fee up to s$100.00 with no exceptions.


A fee of S$20.00 will be charged for any lost/damaged key card.

Other various charge information applies for lost or damaged

items available inside the room. Consult our staff to learn about

the fees.


An electronic safe is available at the Front Desk. Hair dryers,

irons/ironing board, mobile charger and travel adapters are

available for free use with a refundable deposit.


CherryLoft reserves the right to suspend, withdraw, amend, update, or cancel any of the rates,

and terms and conditions stated above at any time without prior written notice.



Terms of Service



This website is operated by CHERRYLOFT RESORTS AND HOTELS PTE. LTD.. Throughout the site, the terms “we”, “us” and “our” refer to CHERRYLOFT RESORTS AND HOTELS PTE. LTD. CHERRYLOFT RESORTS AND HOTELS PTE. LTD. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Ltd. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.



In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall CHERRYLOFT RESORTS AND HOTELS PTE. LTD., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.



You agree to indemnify, defend and hold harmless CHERRYLOFT RESORTS AND HOTELS PTE. LTD. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 159 Jln Loyang Besar, 509404, Singapore.


You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send. Questions about the Terms of Service should be sent to us at 



Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”​

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Wix to power our online store--you can read more about how Wix uses your Personal Information here:  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by:
    GOOGLE -
    BING -


Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

  159 Jln Loyang Besar, 509404, Singapore